Logitech 996-000118 Harmony Smart Control with Smartphone App and Simple Remote (Refurbished) – Black

Logitech 996-000118 Harmony Smart Control with Smartphone App and Simple Remote – Black

Easily control entertainment devices—even ones in closed cabinets
Logitech Harmony Smart Control (Re-certified)

Turn Your Smartphone Or Tablet Into a One-Touch Universal Remote. Now you can control your entire entertainment system with the smartphone or tablet you already own. The Harmony Hub combined with a powerful app give you personalized control of up to eight devices—even through closed cabinets and walls. Plus, you get a simple Harmony remote for everyone in the house when your smartphone isn’t handy.

What does “Re-certified” mean?

This product is pre-owned, certified to be free of defects, comes with a 90-day limited hardware warranty and free access to online product support forums. Email and voice product support is also available on an additional cost–per-inquiry basis.

Product features

Harmony App for easy tap-and-swipe entertainment control using your smartphone or tablet* | RF control of devices inside closed cabinets and behind walls | Controls up to 8 devices including cable TV boxes, Apple TV, Roku, Sonos, Amazon Fire TV, Phillips hue, Xbox One, PS3 and TV-connected PC or Mac | Powerful customization, including 50 Favorite channel icons**, creating one-touch activities and re-ordering buttons | Also includes handheld universal remote for the household | Works with over 270,000 devices | Easy online setup (*Compatible with iOS 6.0 or later and Android 4.0 or later. **Channel availability subject to your local service provider.)

Replaces multiple remotes. Controls devices you own today and add tomorrow.

Smart control

Harmony Hub turns RF signals from the remote into IR or Bluetooth commands your devices can understand and can’t see—behind closed cabinet doors or walls. Control up to 8 devices including your PS3, Wii or Xbox One, plus your Internet subscription services, like Netflix or Hulu. Harmony supports 270,000 devices from 6,000+ brands, including devices you own today and add tomorrow. Harmony’s online device library makes it easy to update your smartphone and remote with new devices and commands.

Music, movies and lighting at your fingertips
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Controls Sonos, Amazon Fire TV, Apple TV or Phillips hue

Control your Sonos* with Harmony App to play, pause, change volume or launch your Sonos Favorites. Control Philips hue lights** by integrating lighting control into your Harmony activities like Listen to Music, Play a Game or Watch a Movie. Imagine starting a Watch TV activity and your hue lights automatically dim to your favorite accent lighting settings. You can control Amazon Fire TV, too. Just launch the Harmony App, add Fire TV, and create a Watch Fire TV Activity. (*Sonos music player sold separately. **Phillips hue lights sold separately. Online setup required.)

Easily find entertainment with your smartphone keyboard
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Find your content faster

Now you can avoid frustrating on-TV keyboards. Use your smartphone/tablet keyboard or speech recognition capability with the Harmony App to find your content faster on Apple TV, Roku or Amazon FireTV. Also works with Windows PCs and Macs.

Turns your smartphone into a Harmony controller
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Harmony App for smartphone or tablet

Anyone in the house can download the app and turn their smartphone or tablet into a personal universal remote. With one-touch activity control, you just tap “Watch TV” or “Watch a Movie” and Harmony powers on the right devices to the right settings. Simply swipe and tap to change channels, adjust volume, fast-forward and rewind. Plus, you can organize and re-order buttons, activities, and up to 50 Favorite channel icons* the way you like them—right on your smartphone. (*Channel availability subject to your local service provider.)

Simple setup right on your smartphone
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Easy guided online setup

Simply download the Harmony App to your computer or your iPhone 4S or later or Android smartphone with Bluetooth Smart Technology. Screen prompts make it easy to set up your app and remote with commands for your devices. Live customer support is ready to help if you need it on an additional cost-per inquiry basis.

Universal remote for times when your smartphone isn’t handy
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Comes with a handheld remote for the house

This simple all-button Harmony universal remote gives everyone at home easy control of your entertainment system when your smartphone or tablet isn’t handy. It also works with Harmony Hub for control of devices in closed cabinets.

$ 99.99


  1. 323 of 333 people found the following review helpful
    4.0 out of 5 stars
    Excellent remote., May 20, 2013

    Got this remote from Crutchfield last Friday. Not only does it work great, but the remote and the hub both look good and the build is high quality. When I opened the box, I was hoping it would work as good as it looks, and it didn’t let me down. You can set up either using a PC, or with the iphone or Android app, which I have an iphone. Strongly recommend using the app because you can plug the hub in, and leave it there. One thing with set up: if you are upgrading from another Harmony remote, chances are you can import the activities, and that speeds it up. Only thing it won’t import are customized button settings, but that’s no problem. The feel of the remote is great, and the buttons “click” so you know the command has been sent. And you may not need to use the mini-blaster if your hub is in the open, I’m just using the hub and the remote. And note that the hub is required because that’s what actually sends the IR commands to your equipment. One neat thing: when you update your settings and sync via the app, the hub updates over wifi and then it updates your remote via RF. For those wondering about the remote battery, it’s a replaceable CR2032 coin battery that’s supposed to last one year or longer, but we’ll see. And this battery also explains why the buttons aren’t backlit (too much drain).
    One weak point is the documentation, which there was practically none. Also, seems like Logitech tech support hasn’t been well trained on this device. One of their techs happened to change a setting on my account, and that caused the remote to stop working. The next day I asked how to reset to factory condition so I could redo the set up, and they told me to press and release the reset/pair button, which is incorrect (that’s only to pair a remote). Finally, they told me to unplug it, then press and hold the button, plug it back in, and wait until the LED turned solid red before releasing. WHY this is not in the documentation, I don’t know. With better documentation and tech support training, I would have rated 5 stars.

    UPDATE 6/13 – First off, I don’t know why my review was dated May 20 by Amazon, I actually reviewed it 6/11. Anyway, a note about the “Help” feature: First, the remote doesn’t have a help button (no display to guide you through the motions), it’s only found on the iphone app (or android). But even in the app, the help feature is only present when an activity is “on”. When all activities are off, there is no help feature present. This means if you turn off the TV activity, but your cable or satellite box fails to turn off (if you’ve set everything to turn off), the only way to do it is either at the device or by using the device’s original remote. I called tech support and they verified it wasn’t there by looking at one of their ipads. They said they would “elevate” it. Now I’ll just wait and see if that gets done. After all, it is a core feature that should be there.

    UPDATE 7/6 – I actually emailed the CEO of Logitech about the “Help” issue with the iphone app (it’s there when you turn on an activity in case a device failed to turn on, but not there when turning off activities, so what do you do if a device doesn’t turn off ?), and a rep from corporate did answer. He stated that they are planning on updating the app to include this feature in late summer as part of their “road map”. I still don’t understand why this wasn’t programmed in from the beginning since “Help” is a core feature of their remotes. I guess they must contract out their software programming and they simply left it out and Logitech didn’t check/test for it, or they did test the software but overlooked “Help”. Whatever the reason, I’m satisfied I got a proper response. Now we’ll see if it actually gets done. Still love the remote, though. And the coin battery still appears to be going strong after four weeks of use (don’t hardly use the iphone app, but when I do, I want the “Help” to be there like it should).

    UPDATE 7/28 – Logitech has now updated their app to include the “Help” function when turning off an activity, this was previously missing. Only thing is it appears that the associated firmware update for the hub was probably delayed because I initially had problems with the updated app. However, I tried the app again last night and noticed the firmware update came through, so now the app works like it should. Also, the corporate rep followed up with me and stated that they have made improvements to the documentation included in the box, although it may be a bit before the updated packaging gets to the customer. And the original battery still seems to be going strong after almost 8 weeks of almost exclusively using the simple remote.


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  2. 239 of 260 people found the following review helpful
    5.0 out of 5 stars
    Exceptional Value, June 28, 2013

    Verified Purchase(What’s this?)
    First off, let me be clear that I did not buy this remote to use with my smartphone/tablet, as I have no interest in doing this – I must have a dedicated remote with real buttons. Instead, I bought it strictly for use with the included simple remote. As such, this review only covers my experience using the included remote.

    I have had harmony remotes in the past, and have always found that their biggest “flaw” was that you had to keep the remote carefully pointed at the components while the activity sequence was performed. And, even when being careful, things would inevitably upset the process (e.g. kids, dogs, flying objects) – this is simply the nature of the IR beast. One solution to this problem is to use an RF remote (or WiFi device) that broadcasts to a “hub,” that then turns around and controls your components with IR blasters. Logitech had solved this problem with at least 2 previous products – the Link, which didn’t have a dedicated remote so that was out for me, and the 900, which did meet all of my criteria, but was just too expensive for me to justify its purchase.

    Enter the Harmony Smart Control – it does exactly everything I need it to for an excellent price. The smart control package consists of an RF-only remote (no IR), a hub (which is also an IR blaster itself), and one auxiliary IR emitter. The intent is that you put the hub in your media cabinet so it can control all the components in there, and then place the IR emitter (which plugs into the back of the hub) outside the cabinet so it can control your TV. For myself, I wanted to be absolutely certain there was never a missed IR signal, so I elected to purchase the Logitech Precision IR cables and attached one of the emitters to each of my devices, and stuck the hub under my entertainment cabinet to keep it out of the way.

    Once setup, everything has worked flawlessly – there has not been a single missed command that I am aware of, and there is no perceptible lag between pushing a button on the remote and having the resultant action occur. Furthermore, the remote itself is compact, light-weight, has a nice textured back surface, and very solid feeling buttons. So, from the point of view of using the included remote, Logitech has absolutely nailed it with this product, and I will be purchasing several more for the other TV setups in my house.

    One final note: you do not need a smartphone/tablet to program this setup, you simply go to the harmony website and plug in the hub via the included USB cable when prompted.


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  3. Raven Wilder says:
    171 of 190 people found the following review helpful
    5.0 out of 5 stars
    I love the heck out of this remote!!!, July 12, 2013
    Raven Wilder (Michigan) –
    (TOP 500 REVIEWER)

    Okay, first of all, don’t let the box and blurbs fool you: This is not just a hub that relies on you having a smart phone or tablet. Yes, you need one to set up the hub and all your devices, but once you’ve got them set up you need not ever use your smart phone or tablet to control TV again. In fact, the “Simple” remote they include is far from the bad definition of “simple.” It’s probably the best-feeling, best balanced, most responsive remote control I’ve ever owned. It has a great shape, and the back even has a nice grippy feel. The buttons are clicky and solid. The whole remote feels excellent in the hand, and since it’s working with the Hub, you don’t need line-of-sight for it to work. More on that, later.

    In truth, I got this by accident. My intention was to get the Harmony Ultimate, but this is what arrived. I was slightly miffed at first, but it has turned out to be a very happy mistake because I absolutely love the Harmony Smart Control. Once you set it up, you control all your devices with the single remote. It effectively transforms all your devices to Bluetooth remote-controlled devices. This is rather awesome for me since a couple devices had really fidgety IR remotes that are no longer an issue.

    In fact, the only complaint I have about this remote is that it has a tiny negative when used to turn on the Nintendo Wii. If you don’t register your Wiimote with the console before the Harmony does its thing, the Harmony registers as controller #1 on the Wii. This is a problem because Nintendo doesn’t let controller #2, #3, or #4 have any control over Setup or Menu items, and a lot of games won’t let anyone but player #1 have control over starting games, pausing, etc. I’m not sure why the Harmony hub registers as a controller, since the Harmony remote doesn’t actually do anything on the Wii (no control over the pointer, anyway) and the only reason you enable the Wii on the Hub is to allow the Hub to turn the Wii on and off.

    Every device I’ve tried to control with the Harmony Smart Control has worked perfectly once registered with the app. That includes an HP remote control for Windows Media Center and the Roku 3. Setup is quick and easy using the app. It basically asks for the maker and model number, and does everything from there.

    Once you have devices set up, you can create activities. For example, with one button press the remote will turn on your Blu-ray Disc player, turn on your receiver, set the receiver to the proper device, turn on your TV, and set your TV to the proper source input. It’s really very cool, and makes the whole home entertainment experience a lot less messy and complicated. It blows away the experience with a standard “universal” remote control, too.

    If you are inclined to use the app to control your devices instead of the awesome Simple Remote, you’ll have slightly more options and controls. Of course, the down side is that you’re burning battery power on your phone or tablet to control your home entertainment center when the Simple Remote is more than suitable for most tasks, and doesn’t take nearly as much power. I actually had to look it up to find out how to replace the battery in the remote (and it’s really simple, actually) because the battery is so small (a CR2032 flat battery) and the panel that conceals it is integrated into the remote so well.

    I’m still really interested in the Harmony Ultimate, but right now I’m loving the Harmony Smart Control. The Hub really ups the ante with remote control tech, and the look/feel of the Simple Remote is fantastic.

    The only thing I’d ask for in terms of improvement on this remote is backlit buttons, which it unfortunately doesn’t have. It’s a minor quibble, though, because the remote is laid out smartly enough that you’ll use it without looking at it after a very short time.

    So, minor caveat aside, this is a five-star gadget as far as I’m concerned. It’s one of my favorite additions to my entertainment center. I’d go so far as to call a Harmony Remote a must-have device for anyone who has a few different devices to control.


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